Upgrade an individual plan
On Basic, Billing & Plans shows Choose your plan: click Checkout with Card! on Pro or Max. See Start a paid Chartnote subscription. If you already pay for a plan, follow these steps.Click your avatar in the bottom-left corner to open the account menu.
Open Settings → Billing & Plans.
Under Compare Plans, choose Monthly or Yearly to see prices.
If you already pay for a plan: click Update plan on the plan card you want.
On Update your subscription, check that the new plan is selected (click Select if it isn't), then click Continue.
On Confirm your updates, check the plan, the recurring price and start date, the amount due today (any positive balance is applied), and the payment method. Prices and dates depend on your account.
Click Confirm. To change something first, click Go back.
Click Return to Chartnote.
Move to a team plan
If you choose a Team plan from your personal account, Chartnote opens Create team. See Create a Chartnote team and invite members.Troubleshooting
I upgraded from Basic and my credits look lower than expected.
Please contact Chartnote Support through the in-app support chat or by submitting a ticket and we’ll take a look.Related articles
- Start a paid Chartnote subscription
- Switch between monthly and annual billing
- Downgrade your Chartnote plan
- Chartnote plans, pricing and AI credits

