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Move to a lower plan from Billing & Plans, without contacting support. Who this is for: Solo users · Plans: Pro, Max · Where: Web (app.chartnote.com) App Store subscribers manage their plan in the App Store.

Downgrade your plan

1

Click your avatar in the bottom-left corner to open the account menu.

2

Open Settings → Billing & Plans.

3

Under Compare Plans, choose Monthly or Yearly.

4

Click Update plan on the plan card you want.

5

On Update your subscription, check that the new plan is selected (click Select if it isn't), then click Continue.

6

On Confirm your updates, check the plan, the recurring price and start date, the amount due today, and the payment method. Prices and dates depend on your account.

7

Click Confirm. To change something first, click Go back.

8

Click Return to Chartnote.

You can also change plans from Manage subscription → Update subscription.
A downgrade takes effect at the end of your current billing period. Unused monthly credits stay available until that billing cycle ends.
Last reviewed: October 2026 · Applies to Chartnote 3.0