Skip to main content
Add Chartnote as an approved sender in Gmail so codes and reset emails don’t go to spam. Who this is for: Everyone · Plans: All plans · Where: Gmail on the web Verification codes, password reset emails and team invitations come from hello@chartnote.com (for example, “Your Chartnote verification code”). If they land in spam, add a Gmail filter.

​
Create a Gmail filter

1

In Gmail, click the gear icon and choose See all settings.

2

Open Filters and Blocked Addresses and click Create a new filter.

3

In From, enter hello@chartnote.com.

4

Click Create filter.

5

Select Never send it to Spam, Always mark it as important, and Categorize as: Primary.

6

Click Create filter.

​
Test it

Request a password reset again from app.chartnote.com/welcome. The email should now arrive in your Primary inbox. Using Outlook or another email provider? Add the same address to your safe-senders list. Last reviewed: October 2026 · Applies to Chartnote 3.0