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Stop being asked for a verification code when you sign in. Who this is for: People who sign in with email and password · Plans: All plans · Where: Web (app.chartnote.com)
MFA protects your patients’ information. We recommend leaving it on.

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Turn off MFA

1

Sign in at app.chartnote.com.

2

Click your avatar in the bottom-left corner to open the account menu.

3

Open Settings → Account & Security.

4

In the Multi-Factor Authentication setup card, select MFA disabled.

5

Click Save in that card.

The next time you sign in, you won’t be asked for a code.
You can’t turn off MFA if your team Admin requires it for the team. Google sign-in accounts manage MFA through Google.
Last reviewed: October 2026 · Applies to Chartnote 3.0