> ## Documentation Index
> Fetch the complete documentation index at: https://docs.chartnote.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Turn off multi-factor authentication (MFA)

> Turn off multi-factor authentication (2FA) in Settings, then Account & Security if you no longer want codes. You can't turn it off if your team requires MFA.

Stop being asked for a verification code when you sign in.

**Who this is for:** People who sign in with email and password · **Plans:** All plans · **Where:** Web (app.chartnote.com)

> [!WARNING]
>
> MFA protects your patients' information. We recommend leaving it on.

## Turn off MFA

**1. Sign in at [app.chartnote.com](https://app.chartnote.com).**

**2. Click your avatar in the bottom-left corner to open the account menu.**

**3. Open **Settings** → **Account & Security**.**

**4. In the **Multi-Factor Authentication setup** card, select **MFA disabled**.**

**5. Click **Save** in that card.**

The next time you sign in, you won't be asked for a code.

> [!NOTE]
>
> You can't turn off MFA if your team Admin requires it for the team. Google sign-in accounts manage MFA through Google.

## Related articles

* [Change your multi-factor authentication (MFA) method](https://docs.chartnote.com/account-and-security/change-or-turn-off-mfa.md)
* [Fix sign-in and MFA verification problems](https://docs.chartnote.com/account-and-security/fix-sign-in-and-mfa-problems.md)

*Last reviewed: October 2026 · Applies to Chartnote 3.0*


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